This procedure is used when the Synchrony Buy modal isn't appearing on your site. Some Shopify themes don't display the Synchrony Buy modal automatically and a custom checkout page must be added.
In order to add the Synchrony financing option to your Checkout page, you will need to create a new page template.
- Log in to the Shopify Admin console.
- Click Online store > Themes, and then click Customize.
- Create a new page template. From the Home page drop down, click Pages and select Create template.
- Name the new template “Synchrony”, Based on Default page, and select Create Template.
- Make sure the main elements of the template are visible and remove any additional widgets/extra formatting.
Main elements are hidden
Correct configuration
- Click the Save button in the top right corner.
- On the Synchrony Checkout page editor, change the Theme template to the Synchrony template you created in the steps above and click Save.
- Add a sample item to the cart and go to checkout. You should see the Synchrony Financing - Pay Over Time option. This verifies it is set up correctly.